Customer Service

How can I contact customer service for assistance?

You can reach out via email at shop@stake.com or via the contact form at https://stake.world/pages/contact-us

What are your customer service hours?

If we haven't answered your question, please email our support team at shop@stake.com and we will endeavour to respond within 2 business days.
If your query is time-sensitive, for example, it relates to a  cancellation or address change, please put “URGENT” in the subject line!

Do you have a physical store where I can try on items?

Unfortunately, we don not have a physical store as we are only virtual.

Is there a loyalty program or newsletter for customers?

No, not currently.